FALCON | Feedback mechanisms Across the Lifecycle for Customer-driven Optimization of iNnovative product-service design

Summary

The undergoing transformation in our current socio-economic models, led by the advent of emerging technologies, has changed the relation of customers to products and services. Customers play no longer a passive role in the product and service development process as they express their product and service experiences and opinions through several channels such as discussion forums, blogs, chat, idea voting, and more. In addition, sensor systems in combination with products incorporated in the Internet of Things (IoT), are becoming increasingly common.

The potential endless amounts of available information offer a rich ground for value creation in the product-service innovation chain. In this context FALCON envisions to provide a framework to enable the realization of new products and value-adding services, resulting from user-experiences and product and related services usage; undertaken with the principles of sustainability and social responsibility.

FALCON will create impact through the following objectives:

  • First the project will address product-service information collection through collaborative intelligence and Product Embedded Information Devices.
  • Second, it will enable new mechanisms for product-service knowledge representation, exploitation, openness and diffusion.
  • Third, it will strengthen collaboration and new product-service development through new feedback and feed forward mechanisms in the product life-cycle.
  • Fourth, FALCON will explore manufacturing intelligence to support innovative product-services design and finally FALCON will improve product-service lifecycle assessment approaches through the real-time collection of product-service usage information and related experiences.

The project is driven by a consortium of highly recognized researchers (BIBA, EPFL, TU Delft ), experienced solution providers (UBITECH, Holonix, Softeco, i-Deal) and industrial companies (Arcelik, Philipps, Dena Cashmere, DATAPIXEL, MEWS Innovation, & Isadeus).

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More information & hyperlinks
Web resources: http://www.falcon-h2020.eu/
https://cordis.europa.eu/project/id/636868
Start date: 01-01-2015
End date: 31-12-2017
Total budget - Public funding: 5 098 268,00 Euro - 4 594 973,00 Euro
Twitter: @FalconH2020
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Original description

The undergoing transformation in our current socio-economic models, led by the advent of emerging technologies, has changed the relation of customers to products and services. Customers play no longer a passive role in the product and service development process as they express their product and service experiences and opinions through several channels such as discussion forums, blogs, chat, idea voting, and more. In addition, sensor systems in combination with products incorporated in the Internet of Things (IoT), are becoming increasingly common. The potential endless amounts of available information offer a rich ground for value creation in the product-service innovation chain. In this context FALCON envisions to provide a framework to enable the realization of new products and value-adding services, resulting from user-experiences and product and related services usage; undertaken with the principles of sustainability and social responsibility. FALCON will create impact through the following objectives: First the project will address product-service information collection through collaborative intelligence and Product Embedded Information Devices. Second, it will enable new mechanisms for product-service knowledge representation, exploitation, openness and diffusion. Third, it will strengthen collaboration and new product-service development through new feedback and feed forward mechanisms in the product life-cycle. Fourth, FALCON will explore manufacturing intelligence to support innovative product-services design and finally FALCON will improve product-service lifecycle assessment approaches through the real-time collection of product-service usage information and related experiences. The project is driven by a consortium of highly recognized researchers (BIBA, EPFL, TU Delft ), experienced solution providers (UBITECH, Holonix, Softeco, i-Deal) and industrial companies (Arcelik, Philipps, Dena Cashmere, DATAPIXEL, Vinci Consulting).

Status

CLOSED

Call topic

FoF-05-2014

Update Date

27-10-2022
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Standards
Comment: ISO-STEP14649 (STEP-NC) is a machine tool control language. FALCON will take into account the STEP-NC standard since it will be able to store, manage and exchange control paths. I++ /DME is aiming to provide a definition of a standard common interface between application software and measurement equipment to guarantee interoperability between different suppliers. FALCON will consider this standard in order to address openness of the envisaged platform (OBJ2)
In FALCON, current standards work will be taken into account and used when applicable. This includes normative standards as set by ISO and its national bodies which are of high importance to industrial companies. Additionally, standards proposed by some of the major influential de-facto standardization bodies like The Open Group, W3C, OASIS, and OMG will be assessed and added to our architectural framework. We will cooperate with major relevant commercial players, many of them already included in the FALCON consortium to establish joint standardization activities.
At the architecture level, FALCON will endeavor to standardize communication protocols, data exchange formats, data exchange interfaces. At the content level, ontologies should be standardized, general / vertical, and domain-specific ontologies. We foresee first de facto standardization, driven by technology pick up from interested parties, supported by publicity and dissemination activities (e.g., W3C member submissions), supported then by founding or joining initiatives within OASIS for specific content vocabularies. The Open Group is a vendor- and technology-neutral consortium, whose vision of Boundary less Information Flow™ will enable access to integrated information within and between enterprises based on open standards and global interoperability. Standards for the sharing and reuse of lifecycle data, information and knowledge based on results developed in FALCON. The standards will be promoted through the Internet of Things (ITO) work group (www.opengroup.org/iot/). Several FALCON partners are among the initiators and main drivers of this work group.
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